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Thursday
07Feb

New Trend - Texting in Sick: Career Suicide?

texting_in_sick.jpg"OUT SICK. CU2MORROW"

Late last year a tile store sales clerk named Mark Morrison won over $14,000 after a court found he was wrongfully fired for calling in sick to work via text message.  I guess that would really make it 'texting into work sick.'

The case found that the employee was unaware that the company's policy required an actual voice call.  He thought any ol' communication would do.

At my full-time job it is acceptable to e-mail your director and let him/her know if you'll be out sick.  When I first started with this employer, the method sounded shaky, leaving too large a loophole for scheming employees.

The first time I called in sick I opted to go the old school route, leaving a voicemail.  I know, how 1990's of me.  Upon my return, my boss called me into his office and questioned where I had been the previous day.  I explained that I left a voicemail on his personal office line.  We both glanced down at the phone and found an illuminated red light.

"Oh, sometimes I don't check my messages," he said.

Lesson learned.

From that point on I've always made it a point to leave a phone message AND send an e-mail.

But texting in sick?  

It's a recipe for disaster.  What's next?

"You didn't read that I'd be out on my blog?"
"You're not following me on Twitter?"
"You didn't hear me sneezing the other day?"


Here's why texting your boss doesn't work, and never will.

1) Texting is too passive a form of communication. Are you scared of your boss? Scared to call in sick? Texting in sick makes you look like a scaredy cat. It also shows a lack of respect.

2)  Curt messages can be interpreted incorrectly. That's fine when you're joking with your peers, but it's too big of a gamble to take with a boss.

3) The risk of your message not being received is greater than other means of communication. Network problems, a dead battery, or quiet ringtone are all hindrances that can potentially derail your message, resulting in a headache for all parties.

This is not to put all the blame on texting employees.  This growing problem is a result of corporations not being able to keep up with rapidly-spreading technologies.  It also stems from managers and bosses who set the tone for this type of behavior by initiating communication via text message with subordinates. We live in an age where bosses want to be your friend, when in reality, we'd all be better served if they were just a boss.

Will companies begin rewording their employee handbooks?  If I ran a company, I certainly would include specific language outlining in great detail, the organizations policy on calling in sick.  From who to contact to the means of communication, today's employees, especially Gen Yers, need it spelled out.

This is certainly a Career 2.0 problem.  Please think before you text. and remember, no amount of technology can break the chain of command.

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Reader Comments (9)

1) I'd be willing to bet that when you leave a voicemail you deliberately pick a time when you know the boss is not going to pick up, too. So I'd hardly say that the "too scared of your boss" comment is warranted strictly for texting.

I'm lucky enough to be in a business where we all live by our email, so that's the preferred method. If I'm feeling sick for a few days leading up to the "can't make it in" stage, I'll typically tell my boss the previous day "If I feel this bad tomorrow I might just stay home." But if it's something you decide on the fly at 6am that morning because you've been up puking all night? Get up, send an email, go back to bed. Done.
February 7, 2008 | Unregistered CommenterDuane
The majority of people choose a time they know their boss is not there to call in sick. This is not exclusive to texting or calling; it's universal.

Some folks even rely on trusty ol' Star #69. These actions are so transparent, it's almost comical.

What happens when you boss forwards his/her line to a cell phone? People are probably less likely to call in.
February 7, 2008 | Unregistered CommenterAndrew G.R.
As a long-time manager I can state unequivocally that any employee who opts to send smoke signals that they will be out of the office, rather than extend the courtesy of informing all involved parties, would be immediately reprimanded. Repeat offenders would be terminated. Promptly.
February 7, 2008 | Unregistered CommenterMarcus
What kind of idiot would "text in sick"? Clearly someone who does not value the job. The next step will be employers FIRING employees by text message. It's almost like Berger with the Post-It note to Carrie for those of you that used to watch Sex and the City.
February 7, 2008 | Unregistered Commenterwork rant
While texting in to work sick is certainly nothing I would ever do, I think the more interesting question is how specific do employers have to get with their employee handbooks?
February 7, 2008 | Unregistered CommenterAndrew G.R.
I work for a company during the day that doesn't even have voice mail. I have to face the music no matter what when I call in sick. Still, I wouldn't text in sick to work even if I could. I wouldn't even email it in to my day job. With my second job, it's the most efficient method.

In response to "work rant," someone did get fired via text message. I read an article about it. You might be able to find it through a Google search. It's pretty funny. Let's hope the girl who got fired learned a valuable lesson from that experience.
April 13, 2008 | Unregistered CommenterCMA
It's incredible. I Googled "fired via text message" and discovered that the article I was talking about has probably been bumped all the way to the last page. Sadly, there are plenty of stories - many of them from over seas - about people being fired via text message. The most prominent story is about a girl named Katy Tanner who was fired while out sick from work.

Her employer said it was the only way to get in touch with her.

The article I read involved a girl who was fired via text message because that was the way in which she would inform her boss when she needed time off. Her boss got fed up - presumably with all the time off the girl was taking - and decided to fire her. Since the call offs were always done via text message, she thought firing the girl via text message was not only appropriate, but might help her, the boss, to make a point about professional etiquette.

Anyway, getting fired via text message seems to be catching on as quickly as calling in sick via text message. What a world! :)
April 13, 2008 | Unregistered CommenterCMA
Candice: If you're really, really quiet, you can almost hear HR scrambling to add a "do not text message" addendum to the company handbook! ;-)
April 13, 2008 | Registered CommenterAndrew G.R.
The only time in texted in sick was when nobody would answer the store phone. I did follow up the text with a phone call later after someone finally answered (when the store opened.) The text was just a heads up since I was supposed to open that day.
October 13, 2008 | Unregistered CommenterMike

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